Our Policies

Shipping Policy

We are committed to delivering your products as quickly and safely as possible.

1. Shipping Methods & Timeframes
We currently ship via USPS.
Standard Shipping: 5-7 business days.

2. Shipping Costs
Shipping costs are calculated at checkout based on your location.

3. Order Processing
Orders are processed within 2-3 business days.
Orders placed on weekends or holidays will begin processing the next business day.

4. Delivery Issues
If your package is delayed, lost, or arrives damaged, contact us at:
📧 RushHempFarms@gmail.com
📞 865-304-1168

5. States we cannot ship to:
Idaho, Iowa, Louisiana, Minnesota, Mississippi, New Hampshire, Oklahoma, and South Dakota

Effective Date: 2025-04-10

Refund Policy

We want you to be completely satisfied with your purchase. If you experience any issues, we’re here to help.

1. Eligibility for Returns
✅ Items must be returned within 14 days of delivery.
✅ Products that arrive damaged, defective, or compromised in quality are eligible for return or exchange.

2. Non-Returnable Items
❌ Personalized or custom-made items.
❌ Clearance or final sale items.

3. Defective or Damaged Products
✅ Contact us within 48 hours of delivery.
✅ Include photos of the product and packaging to help us assess the issue.
✅ We may request you return the product for inspection.
Upon confirmation, we will offer either a replacement or a full refund.

4. Refund Process
🔹 Approved refunds will be processed within 5-7 business days.
🔹 Refunds will be credited back to your original payment method.
🔹 Shipping costs are non-refundable unless the product is defective or damaged.

5. Exchanges
We only replace items if they arrive damaged or defective. To request an exchange, please contact us at:
📧 RushHempFarms@gmail.com
📞 865-304-1168

6. Important Notes
All returns and exchanges require proof of purchase.
We reserve the right to refuse returns that do not meet the stated criteria.

Effective Date: 2025-04-10

Privacy Policy

Rush Hemp Farms (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information.

1. Information We Collect
✅ Personal Information: Name, email address, shipping address, phone number, and payment details.
✅ Browsing Data: IP address, browser type, and usage data collected via cookies.
✅ Communications Data: Emails, inquiries, or customer support messages.

2. How We Use Your Information
🔹 Process your orders and provide customer support.
🔹 Send promotional emails and special offers (with your consent).
🔹 Comply with legal requirements.

3. Sharing Your Information
🔹 Payment Processors: For secure transactions.
🔹 Shipping Providers: To deliver your orders safely.

4. Cookies and Tracking
Our website uses cookies to improve functionality, analyze traffic, and personalize content. By using our site, you consent to our cookie usage.

5. Your Rights
To opt out of marketing emails, click the unsubscribe link at the bottom of our messages.

Effective Date: 2025-04-10

Legal Disclaimers

The information provided on this website, including but not limited to text, graphics, images, and other materials, is for general informational and educational purposes only. It is not intended or implied to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition or use of our products.

1. Product Use & Consumer Responsibility
Rush Hemp Farms products are intended for adult use only (21+).
By purchasing and using our products, you agree that you are of legal age to do so in your jurisdiction.
Do not use if you are pregnant, nursing, or have any diagnosed or suspected health conditions without first consulting a licensed healthcare professional. Use responsibly. Effects may vary and may be intoxicating to some individuals. Do not operate vehicles or heavy machinery after use. Products should be stored securely and kept out of reach of children and pets.

2. Legal Compliance
All Rush Hemp Farms products are derived from legally compliant industrial hemp, and contain no more than 0.3% Δ9 THC on a dry-weight basis, as defined by the Agricultural Improvement Act of 2018 (2018 Farm Bill).
While these products are federally legal, state and local laws regarding hemp-derived cannabinoids may vary. It is your responsibility as the consumer to know your local laws before purchase or consumption. We do not make any claims about legality in specific jurisdictions outside of federal compliance.
We reserve the right to refuse service or sales where prohibited by law.

3. FDA Disclosure
The statements made on this site and regarding our products have not been evaluated by the Food and Drug Administration (FDA).
Our products are not intended to diagnose, treat, cure, or prevent any disease. Individual results may vary. Any testimonials or product reviews are individual experiences and not intended as guarantees.

4. Drug Testing Disclaimer
While our hemp products contain less than 0.3% THC, use of these products may result in a positive drug test for THC or related cannabinoids. Rush Hemp Farms is not responsible for failed drug screenings related to product use. If you are subject to testing, we recommend speaking with your employer or testing agency prior to use.

5. Limitation of Liability
By purchasing and using our products, you agree to do so at your own risk. Rush Hemp Farms and its affiliates shall not be held liable for any direct, indirect, incidental, consequential, or punitive damages arising from the access to, use of, or inability to use our products or website.
All products are provided “as is” and “as available” without warranties of any kind, either express or implied, including but not limited to merchantability, fitness for a particular purpose, or non-infringement.

6. Intellectual Property
All content on this website, including but not limited to logos, text, graphics, images, and product designs, is the intellectual property of Rush Hemp Farms and protected under applicable copyright and trademark laws. Unauthorized use is strictly prohibited.

7. Updates & Modifications
This disclaimer is subject to change without notice. Continued use of our website and products following updates constitutes your acceptance of those changes.

Effective Date: 2025-04-10

Terms of Service

By using Rush Hemp Farms’ website or purchasing our products, you agree to the following Terms of Service (“Terms”). Please read them carefully. If you do not agree, do not access this site or use our services.

1. Eligibility
Our products are intended strictly for adults 21 and older. We reserve the right to verify age and deny service to anyone we suspect is underage or providing false information.

2. Account Responsibility
When creating an account, you agree to provide accurate, up-to-date information. You’re responsible for all activity conducted through your account. Keep your login info secure — if anything shady happens under your name, that’s on you.

3. Orders & Payment
All orders are subject to approval. We reserve the right to refuse, cancel, or modify any order at our discretion. Prices may change without notice. Payment must be made at checkout to complete your purchase.

4. Shipping & Returns
Shipping eligibility, processing times, and return conditions are fully detailed in our policies above. By placing an order, you confirm that you’ve read and agree to those terms.

5. Product Use & Legal Compliance
You are responsible for understanding and complying with all applicable laws in your area. We do not guarantee product legality outside of federal compliance and are not liable for local violations. Products are for adult use only — not intended to diagnose, treat, or cure any condition. Use responsibly.

6. Intellectual Property
All content on this website — including text, branding, product designs, images, and logos — is the property of Rush Hemp Farms. Unauthorized use or duplication is strictly prohibited.

7. Limitation of Liability
We are not responsible for any damages — direct or indirect — arising from use of our website or products. This includes but isn’t limited to loss of data, income, or business. All products are sold “as is” with no warranties, express or implied.

8. Indemnification
You agree to defend, indemnify, and hold harmless Rush Hemp Farms and its affiliates from any claims, damages, liabilities, or legal fees arising from your use of our website or products, or your violation of these Terms.

9. Termination
We reserve the right to suspend or permanently terminate access to our website or services for any user at our sole discretion, especially in cases of suspected fraud, abuse, or violation of these Terms.

10. Governing Law
These Terms are governed by the laws of the State of Tennessee. Any disputes arising under these Terms shall be resolved exclusively in state or federal courts located in Tennessee.

11. Modifications
These Terms may be updated at any time without notice. Your continued use of the site means you accept any future changes. Please review this page periodically for updates.

Contact
📧 rushhempfarms@gmail.com

Effective Date: 2025-04-10